Mentorship Intake
Mentorship Intake is the door every other program passes through. A household, a young person or a group of neighbors sits with a trained guide for roughly an hour. The guide asks open questions, notes what is said in the visitor own words and reads the summary back before anything is written into a file. There is no screening script and no list of qualifying conditions at this stage. The purpose of the conversation is to understand the shape of the fork before deciding which programs can help.
The intake ends with a one-page route plan. It names the next steps for the following two weeks, the person responsible for each step and the date of the first check-in. If the situation is urgent, the guide arranges a same-day call with the relevant partner office. If the situation is outside our lanes, the guide says so plainly and supplies a better-suited referral with an explanation of what to bring. A copy of the plan is offered in print or by email, and the visitor decides which programs appear on it.
The intake desk also serves as the orientation point for new volunteers and for partner staff who want to understand how the foundation works. Guides keep a current map of local services by neighborhood, so a referral is never a guess. Intakes are held at the West Jordan stand on weekday mornings and on selected winter evenings.